Insurance Sales Agent (copy 2)

Agency Sales Specialist:
To work as an employee of a Nationwide independent agent while providing quality service to existing Nationwide customers and assisting with the agent's sales & marketing efforts.
EXPERIENCE AND KNOWLEDGE
Experience in customer service and retail/professional sales.
Experience with popular computer software desirable.
Knowledge of personal lines insurance products desirable.
Licensed in property/casualty and life insurance product categories is preferred.
SKILLS/ ABILITIES
Strong listening, oral and written communications skills.
Initiative and Self Reliance: make decisions on a timely basis and take necessary actions without direction from others.
Goal oriented: highly motivated and resourceful to achieve results.
Ability to learn and apply product and customer knowledge to professionally service, and assist in the marketing of Nationwide products.
Problem solving ability: apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative.
Ability to pay close attention to detail and accuracy.
Ability to create and maintain business relationships with prospects and policyholders.
Proven track record of trustworthiness, dependability and ethical behavior.
Ability to organize and act on several activities concurrently.
DUTIES AND RESPONSIBILITIES
Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim submission procedures and status, rates, billing clarification, payment plans and procedures, and make referrals for marketing opportunities as appropriate.
Prepare forms, policies and endorsements when required.
Provide service to the public and policyholders in a pleasant and courteous manner.
Work with agent's computer system to update information in customer databases used by the agent.
Contact prospects and current policyholders to set sales appointments.
Conduct needs based sales interviews in the agent's office supported by technology (including Insurance and Financial Reviews).
Meet sales goals and assist with marketing efforts as directed by the agent.
Perform other related duties as assigned by the agent.

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