Medical Front Desk Receptionist





Melanie Jeffords



100 Thornton Drive Fayetteville, Ga 30214 | 470-385-2552 | Melanielanelle@gmail.com


Objective



  • Graduating with an Associate’s Degree in Human Resource Management in a few months, I am looking for a challenging position with the opportunity to learn and grow. I am self-motivated with the desire to learn and develop my skills.


Education


Associates of arts | Human Resource Managment | current


American Public University – Charlestown, WV


· Will graduate in March of 2017, continuing to pursue a Bachelor’s Degree in Human Resource Management


Skills







  • Telephone (Multi-line) and reception techniques

  • Correspondence, mail processing, faxing, filing

  • Bookkeeping & collection procedures

  • Microsoft Office: OUTLOOK, WORD, EXCEL, POWERPOINT

  • Google Apps and Adobe

  • Data Entry

  • Appointment scheduling 

  • Detail Oriented and Quick Learner

  • Customer Service

  • Jonas Software

  • Effective Communicator





Experience


Member Receivables | Piedmont Driving Club – Atlanta, GA | 02/15 - current



  • Generate member statements and financial reports detailing accounts receivable status

  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted

  • Verify discrepancies and resolve members' billing issues

  • Operates office equipment

  • Protects organization's value by keeping information confidential


Food & Beverage Associate | Piedmont Driving Club – Atlanta, GA| 09/12 - current



  • Assist members with all needs, including but not limited to food and beverage service

  • Responsible for set-up, follow through, and break down of all aspects of tournaments, formal dinners, banquets, and weddings

  • Responsible for monthly inventory


general office manager | team all purpose – Atlanta, GA | 07/09 – 02/13



  • Maintain office services by organizing office operations and procedures

  • Booking and scheduling of services through customer communication

  • General bookkeeping and filing of all paperwork

  • Producing invoices along with paying bills


bar manager | cream bar & bistro – ATlanta, GA | 01/11 – 01/12



  • Hire, train, schedule and motivate staff

  • Set and monitor quality and service standards

  • Communicate company policy, standards and procedures

  • Resolve customer complaints promptly

  • Monitor and order inventory

  • Ensure proper cash handling with company policy


bartender | Mrb inc. – Riverdale, GA | 11/06 – 01/11



  • Prepare alcohol or non-alcohol beverages

  • Interact with customers, take orders and serve food and drinks

  • Assess customers’ needs and preferences and make recommendations

  • Check customers’ identification and confirm it meets legal drinking age

  • Restock and replenish bar inventory and supplies

  • Comply with all food and beverage regulations

  • Process customer payments


administrative assistant | creative memories consultants – Fayetteville, GA | 03/02 – 01/08



  • Check and maintain inventory

  • Order office supplies

  • Use of general office equipment

  • Filing of invoices

  • Answering customer’s calls and emails in timely manner


 



  • ID#: 100870
  • Location: Fayetteville, GA , 30214

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