Customer Service Agent

Jazzmyn Thompson
105 Parkside Drive, Fayetteville, GA 30214
Mobile: 678-545-8578 ~ E-mail:

To secure a position within a progressive company, where I can use my previous experiences and enthusiastic personality to grow within the company.

Gwinnett Technical College, LAWRENCEVILLE, GA
Associate of Science, Veterinary Technician Program, May 2018 (Anticipated Graduation)

Fayette County High School, fayetteville, GA
High School Diploma, May 2014
Activities: Junior ROTC, 2012-2014
Varsity/ Junior Varsity Cheerleader, 2010 - 2013

Office Skills: Microsoft Office Suite: Word, Excel, PowerPoint, Explorer and Outlook

Team member Joe Kennedy Farm, Lyons, GA
January 2016- May 2016
Responsible for maintaining the quality of product and ensuring all weekly production standards were met. I monitored and conducted on-going safety checks on equipment to avoid safety issues and to reduce maintenance requests. I assisted other team member in exceeding weekly production goals by 20 percent. I served as leader in building team morale; through a positive attitude, teamwork, and leadership.

Customer service representative- East Coast Customs, convington,GA
September 2015- January 2016
Responsible for delivering the highest level of customer service, problem solving and timely addressing customers' telephone inquires/requests for back-to-school supply orders. Assisted commercial and non-commercial customers with fulfillment of fan club and sports t-shirts orders. Accurately gathered customers' information, provided details of company procedures, policies and descriptions of new product offerings in order to successfully generate new business and meet individual sales quota.

Cashier/Crew member- McDonalds, Fayetteville, GA
June 2015- September 2015
Provided attentive customer service while supporting shift leader and team members in a fast paced environment. My position included balancing cash drawers and performing detailed inventory during each shift. In addition to providing customers with product offerings and special promotions, I was informative in answering questions and resolved possible issues related to customer service. I also monitored restaurant facilities, restocked and successfully fulfilled other related duties.

Hostess Franks @ The Old Mill, Fayetteville, GA
November 2014 April 2015
Responsible for delivering excellent customer service including meeting and greeting guests at the front door, recording number of guests and wait times, monitoring empty dining space, answering the telephone, booking reservations, and arranging dinging area to accommodate numerous parties. I also help ensure a comfortable and lively dining atmosphere.

crew member McDonalds, Fayetteville, GA
September 2013 June 2014
Responsible for greeting and maintaining interaction with customers of diverse backgrounds in order to help create a pleasant experience at McDonalds. My role was to help customers through the ordering process, achieve daily sales goals and represent the store in a positive manner. I also assisted other crew members with training and provided product information, and resolved customer service problems.

Volunteer Gymnastics Coach / Trainer Gym Sports Academy, Tyrone, GA
October 2014 November 2014
Responsible for training athletes on gymnastic skills while demonstrating good communication skills. I observe and spot athletes as they perform on various apparatus and I authorize practice times or any other important information. I also enforce class rules and create a fun learning environment for students.

Office Assistant Alice Jones & Associates, Inc., Fayetteville, GA
July 2014 October 2014
Responsible for filing documents, following up on office requests, recording and maintaining meeting minutes, and greeting clients on the phone and in person. My responsibilities also include providing solutions for problems and interacting with clients and completing other assigned tasks.

Volunteer Junior Coach / Trainer Fayette County Youth Football Association
July 2012 December 2012
Responsible for choreographing and teaching cheer routines to 16 girls ages 6-8 years of age. I was responsible for setting and conducting practice times, supervising the team at football games and all activities where the squad cheered. In addition, I enforced the rules of the squad, including those regarding tardiness, missed practices and/or games, unsportsmanlike or unladylike conduct. Overall, I promoted a spirit of cooperation and friendship between the cheerleaders.

Varsity / Junior Varsity High School Cheerleader Fayette High School, Fayetteville, GA
Fall 2010 Fall 2013
Responsible for promoting and engaging in a spirit of cooperation and pride by representing Fayette County High School and the community. My responsibilities included training and participating on the cheering squad to perform during various practice sessions, games and competitions. I also helped plan team-building and spirit building activities for the squad. I encouraged students and the Administration to participate in campus events and community service projects.

  • ID#: 99389
  • Location: Fayetteville, GA , 30214

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